Privacy Policy

1. Overview

Brutus & Barnaby (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information when you visit our website or purchase from us.

Information You Provide Directly

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details processed securely through third-party providers
• Account login information, if applicable

Information Collected Automatically

• IP address
• Browser type
• Device information
• Pages viewed
• Referring websites
• Cookies, pixels, and tracking data

3. How We Use Your Information

We use your information to operate our Shopify store, fulfill orders, and improve your customer experience.

• Process and fulfill orders
• Communicate about purchases, shipping, and delivery
• Provide customer support
• Send marketing emails with your consent
• Send SMS updates and promotions if you opt in
• Improve our website, products, advertising, and marketing efforts
• Detect fraud, prevent misuse, and protect our business

4. Email & SMS Marketing

Email Marketing

With your consent, we may send promotional emails about Brutus & Barnaby products, offers, and updates. You may unsubscribe at any time using the unsubscribe link included in any marketing email.

SMS Marketing

If you provide your mobile number and opt in, you agree to receive recurring text messages about orders, promotions, and updates from Brutus & Barnaby.

• Message frequency varies
• Message and data rates may apply
• Reply STOP to opt out
• Reply HELP for assistance

We do not sell or share your phone number or SMS consent data with third parties for their own marketing purposes.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to improve our website and marketing performance.

• Remember cart contents
• Track site performance
• Measure advertising effectiveness
• Improve user experience
• Personalize content, offers, and marketing where permitted

We may use third-party tools such as:

• Shopify analytics
• Email marketing platforms
• SMS marketing platforms
• Advertising platforms such as Meta, Google, and TikTok
• Analytics and performance measurement tools

These services may use cookies, pixels, and similar tracking technologies. You may adjust your browser settings to disable cookies, but this may affect site functionality.

6. Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted service providers only as needed to operate our business.

• Payment processors
• Shipping carriers
• Email and SMS service providers
• Advertising and analytics partners
• Website hosting and ecommerce technology providers
• Legal authorities if required by law

These providers are only given information necessary to perform their services.

7. Shopify Hosting & Payments

Our store is hosted by Shopify Inc. Your information may be stored through Shopify’s secure systems. Payment transactions are encrypted through PCI-DSS compliant payment gateways. We do not store your full credit card information on our servers.

For more details, please review Shopify’s own Privacy Policy.

8. Data Security

We implement reasonable security measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights in the United States

Depending on your state of residence, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Opt out of marketing communications
• Request information about how your data is used or shared

To exercise these rights, contact us at hello@brutusandbarnaby.com. We will respond in accordance with applicable law.

10. Retention of Information

We retain personal information only as long as necessary to:

• Fulfill orders
• Provide customer support
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

11. Age Restrictions

Our website is not intended for children under 18. We do not knowingly collect personal information from minors.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or policies. Please review their policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will take effect when posted on this page. Continued use of our website constitutes acceptance of the updated policy.